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Important Information for Existing Customers

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Welcome to the New Seelect Tea Website!


Existing Customers:


First time visiting our updated site?

You don't need to recreate your account, please visit this page and follow these easy steps to log into your existing account. Please note that you also can review and reset your account information during checkout process.


We have made every effort to ensure that all of our existing customer accounts have been transferred to the new site. We understand, however, that sometimes things do happen, and we don’t always get it right. Please take a look at the two possible scenarios you may encounter below.

1. Error Message. You may see the following message:

Oops: our records could not locate an active email address that matches, please double check the address or contact our Professional Customer Care team for assistance at 714-744-3700.

When this occurs, it means that somehow your account was not able to be ported over to the new Natures Flavors site. In this instance, please recreate your account by clicking here. As our apology and thanks for your continued patronage, we’d like to offer you a one-time 20% discount on your next order. Once you have successfully created your account, a one-time-use coupon code will be sent to the email address on the account.

2. Password Email. You may run into a situation where you are able to reset your password, and the system informs you that an email has been sent, but you never receive it.
In this case, we need you to try one of two things:

• Check your SPAM folder(s) to ensure the email isn’t sitting there. If you don’t find it, then
• Call our Professional Customer Service team at 714-744-3700, and they will help you set everything up.

3. SKU Changes. The change is very subtle, and does not affect your favoritie products. For example: Organic Green Tea - Fruit Punch (24 Tea Bags) was NF-5520, but is now ST-5520. Same name, and same great product.