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All sales are final. The only exceptions are any problems directly related to product quality due to workmanship.

Taste Discrepancy

No refunds are issued for products returned based on personal taste preferences. All complaints will be submitted to our Quality Control Department for testing, according to the 'lot' the product was produced in.

All Sales Are Final

We guarantee the quality of all Seelect Tea products. Due to the nature of natural and organic products, we recommend customers unfamiliar with our products start with smaller quantities for testing purposes prior to purchasing a large order. If an error occurs in the manufacturing process, we will gladly resolve the issue or replace an inadequate product. Per established health and safety programs, we are required to destroy returned merchandise. The item can be replaced at our discretion.